Vacancy

Field Service Engineer
(North)

Closing Date: Friday, 28 October

Virtua Technologies is a team of multidisciplinary individuals who build great software products. Our environment can be high pressure from time to time, but we always try to have fun!

We’re serious about delivering products that unlock the value in our client’s data and processes, value great user experiences and work to build internal value through IoT and our own research and development.

Job Interview

The Position

We are looking for a motivated and experienced Field Service Engineer to join our team in the North! As a Field Service Engineer, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner

 

Duties and responsibilities

  •  Supporting customers through technical and administrative activities

  •  Understanding customer needs and concerns

  •  Providing a high level of customer service

  •  Preparing and submitting service reports

  •  Providing technical direction to the team

  •  Participating in the training of new team members

 

Requirements and qualifications

  •  Minimum of a bachelor’s degree in IT

  •  Minimum of 3 years of experience in a field service management

  •  Excellent verbal and written communication skills

  •  Valid drivers license

  •  Ability to effectively communicate with customers

  •  Strong problem-solving skills

  •  Ability to work independently

  •  Ability to work well in a team environment

  •  Strong organizational skills

  •  Ability to work under pressure

Want to apply for the position?

Email us today!

Closing Date:

Friday, 5 November