Vacancy

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• Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.

• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications.

• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.

• Identifying and developing new business through networking and courtesy and follow-up calls.

• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.

• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.

• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.

• Developing effective sales plans using sales methodology.

• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.

• Advising on software features and how they can be applied to assist in a variety of contexts.

• Meeting sales targets set by managers and contributing to team targets.

• Networking with existing customers in order to maintain links and promote additional products and upgrades.

• Handling hardware or software problems and faults and referring on to specialist technical colleagues.

• Responding to tender documents, writing proposals, reports and supporting literature.

• Managing workload in order to organise and prioritise daily and weekly goals.

• Contributing to team or progress meetings to update and inform colleagues.

• Any other duties as assigned by Direct Report

 

 

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• Sales and/ or Marketing Certifications

• Between 1 and 5 plus years’ experience of a customer service or sales environment.

• A good level of technical understanding with enthusiasm for new technology and its commercial uses.

• A valid driver’s license.

 

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• Self-motivation and a competitive, results-driven attitude.

• Passion, dedication and focus.

• Stamina, resilience and the ability to work well under pressure.

• Articulate and confident presentation skills and professional telephone manner.

• Time-management skills and the ability to prioritise.

• Attention to detail.

• Persuasive and influential verbal communication skills.

• A strong team spirit.

• Business awareness.