Vacancy
Sale Account Executive
(Young Unemployed Graduates are encouraged to apply)
Closing Date: Friday, 20 May 2022
The Sale Account Executives’ duties fall into three main areas of pre-sales, sales and post-sale support of hardware and software. Pre-sales involve giving detailed information about technical specifications and the ways in which they could meet a customer's needs. The actual sale involves negotiating a commercial agreement to the benefit of both the customer and supplier. Technical support, which follows the sale, may include solving faults and problems, or maximising the use of software features, as well as advising on appropriate user training.
Job Purpose
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Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.
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Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications.
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Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings.
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Identifying and developing new business through networking and courtesy and follow-up calls.
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Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.
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Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.
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Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.
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Developing effective sales plans using sales methodology.
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Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
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Advising on software features and how they can be applied to assist in a variety of contexts.
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Meeting sales targets set by managers and contributing to team targets.
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Networking with existing customers in order to maintain links and promote additional products and upgrades.
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Handling hardware or software problems and faults and referring on to specialist technical colleagues.
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Responding to tender documents, writing proposals, reports and supporting literature.
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Managing workload in order to organise and prioritise daily and weekly goals.
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Contributing to team or progress meetings to update and inform colleagues.
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Any other duties as assigned by Direct Report
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Sales and/ or Marketing Certifications
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Between 1 and 5 plus years’ experience of a customer service or sales environment.
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A good level of technical understanding with enthusiasm for new technology and its commercial uses.
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A valid driver’s license.
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Self-motivation and a competitive, results-driven attitude.
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Passion, dedication and focus.
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Stamina, resilience and the ability to work well under pressure.
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Articulate and confident presentation skills and professional telephone manner.
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Time-management skills and the ability to prioritise.
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Attention to detail.
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Persuasive and influential verbal communication skills.
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A strong team spirit.
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Business awareness.