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Sales Account Executive
 Closing: Monday, 25 March 2024

Managed IT as a service.JPG

Sales Account Executive

Job purpose

The Sale Account Executives’ duties fall into three main areas of pre-sales, sales and post-sale support of hardware and software. Pre-sales involve giving detailed information about technical specifications and the ways in which they could meet a customer's needs. The actual sale involves negotiating a commercial agreement to the benefit of both the customer and supplier. Technical support, which follows the sale, may include solving faults and problems, or maximizing the use of software features, as well as advising on appropriate user training.

Duties and Responsibilities

  • Identify new growth areas, trends, customers, and products.

  • Following up new business opportunities and contacting potential clients to establish rapport and arrange meetings.

  • Respond to RFP's, RFQ’s, RFI’s, tenders, and develops sales in new sales regions.

  • Developing quotes, proposals, and sales contracts for clients

  • Provide trustworthy feedback and after-sales support.

  • Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs.

  • Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications.

  • Cold calling in order to create interest in products and services, generate new business leads and arrange meetings.

  • Identifying and developing new business through networking and courtesy and follow-up calls.

  • Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.

  • Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.

  • Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.

  • Developing effective sales plans using sales methodology.

  • Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.

  • Advising on software features and how they can be applied to assist in a variety of contexts.

  • Meeting sales targets set by managers and contributing to team targets.

  • Networking with existing customers in order to maintain links and promote additional products and upgrades.

  • Handling hardware or software problems and faults and referring on to specialist technical colleagues.

  • Responding to tender documents, writing proposals, reports and supporting literature.

  • Managing workload in order to organize and prioritize daily and weekly goals.

  • Contributing to team or progress meetings to update and inform colleagues.

  • Any other duties as assigned by Direct Report


  • Sales Certifications

  • Between 1 and 5 plus years’ experience of a customer service or sales environment.

  • A good level of technical understanding with enthusiasm for new technology and its commercial uses.

  • A valid driver’s license.


  • Self-motivation and a competitive, results-driven attitude.

  • Passion, dedication, and focus.

  • Stamina, resilience, and the ability to work well under pressure.

  • Articulate and confident presentation skills and professional telephone manner.

  • Time-management skills and the ability to prioritize.

  • Attention to detail.

  • Persuasive and influential verbal communication skills.

  • A strong team spirit.

  • Business awareness.

Fine Print

  • We would like the successful candidate to start working as soon as possible. We will start doing interviews as soon as we receive CVs, and conclude the entire process as quickly as possible.

  • To apply, click on the submit button at the bottom of this page or send an email with your detailed CV, cover letter and other supporting documents to attached to (no hand-delivered applications will be accepted).

  • Sending us your application means you agree that we may process and store your information indefinitely, for the purpose of our recruitment process.

  • Once we receive your application, we will strive to review it within a few days. If you meet the minimum requirements, we may contact you to set up a first interview.

Want to apply for the position?

Email us today!

Closing Date:

25 March 2024

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